Serialnumber Validation | FreeStyle

How to find your Sensor Serial Number

Enter the Sensor Kit Serial Number into the field below and click"Search"

*Required fields

Serial Number*

Please enter a valid FreeStyle Libre 3 Plus Sensor Serial Number. The Serial Number should not start with the letter 'T' nor contain the letters 'B', 'I', 'O', or 'S'. This is a required field. Please enter a valid FreeStyle Libre 3 Plus Sensor Serial Number. The Serial Number should not start with the letter 'T' nor contain the letters 'B', 'I', 'O', or 'S'.

Note: Enter the 9 characters of the Sensor Serial Number in the search field.

Something went wrong. We are unable to process your request at the moment. Please contact Abbott Customer Service at 1-855-421-6177.

To find your Serial Number, click here.

Your Sensor Kit is impacted.

Please enter your information below so we can send you replacement product.

If you do not have an E-Mail address, please contact Abbott Customer Service at 1-855-421-6177. We are available Monday to Friday 8am to 9pm and Saturday and Sunday 9am to 5pm, excluding holidays.

E-Mail Address*

Please enter a valid E-Mail address in the format email@example.com This is a required field.

First Name*

Please add a valid First Name This is a required field. Please add a valid First Name

Last Name*

Please enter a valid Last Name This is a required field. Please enter a valid Last Name

Address (Enter your address, then click an option from the form drop-down list).*

Please enter a valid Address This is a required field.

Apt / Suite / Others

Please enter a valid Apartment Number. Please enter a valid Apartment Number.

Phone Number (Example: 1-555-555-5555)*

Please enter a valid Phone Number This is a required field. Please provide a valid phone number, starting with +1. Do not add any separators, like -, (), or blanks.

Serial Number

Please enter a valid Serial Number Please enter a valid Serial Number

*Required fields.

Consent*

By submitting this form, I understand, agree and acknowledge that Abbott Laboratories and its affiliates will use, process and transmit my personal information for the sole purpose of the replacement of the above-noted FreeStyle Libre 3 Plus sensor and to fulfil Abbott’s legal obligations related to medical device vigilance, post-market surveillance, regulatory reporting, sensor shipping or replacement, and related communications. I understand that my personal information will be processed and stored outside of Canada which may not guarantee the same level of protection of personal data. If submitting information on behalf of a minor, I confirm that I am the minor’s legal guardian and that all personal data provided -except for the sensor serial number- has been submitted by me in my capacity as legal guardian.

I understand and acknowledge that the Abbott Privacy Notice provides me with more information on how my data may be shared, my rights under applicable data protection laws, my right to withdraw my consent subject to legal restrictions, or how I may contact Abbott.

This Consent is required

Your Sensor Kit is not impacted.

You can continue using your FreeStyle Libre products.

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