Serialnumber Validation | FreeStyle

IMPORTANT: The country where you received your sensor must be selected from the drop-down menu to verify your sensor correctly.

Confirm Sensor Serial Number

Enter the Sensor Kit Serial Number into the field below and click "Search"

*Required fields

Serial Number*

Please enter a valid FreeStyle Libre 3 Plus Sensor Serial Number. The Serial Number should not start with the letter 'T' nor contain the letters 'B', 'I', 'O', or 'S'. Please enter a valid Serial Number Please enter a valid FreeStyle Libre 3 Plus Sensor Serial Number. The Serial Number should not start with the letter 'T' nor contain the letters 'B', 'I', 'O', or 'S'.

Note: Enter the 9 characters of the Sensor Serial Number in the search field.

Something went wrong. We are unable to process your request at the moment. Please contact Abbott Customer Service at 0800 106 100 (Option 2), 7 days a week, 9am to 7pm, excluding public holidays.

To find your Serial Number, click here.

Your Sensor Kit is impacted.

Please enter your information below so we can send you replacement product.

If you do not have an E-Mail address, please contact Abbott Customer Service at 0800 106 100 (option 2). We are available 7 days a week from 9am to 7pm Local Time, excluding public holidays.

E-Mail Address*

Please enter a valid E-Mail address in the format email@example.com This is a required field.

First Name*

Please add a valid First Name This is a required field. Please add a valid First Name

Last Name*

Please enter a valid Last Name This is a required field. Please enter a valid Last Name

Address (Enter your address, then click an option from the form drop-down list.)*

Please enter a valid Address This is a required field.

Apt / Suite / Others

Please enter a valid Apartment Number. Please enter a valid Apartment Number.

Phone Number (Example: XX-XXX-XXXX)*

Please enter a valid Phone Number This is a required field. Please provide a valid phone number, starting with +64. Do not add any separators, like -, (), or blanks.

Serial Number

Please enter a valid Serial Number Please enter a valid Serial Number

*Required fields

Consent*

By submitting this form, you acknowledge and understand that Abbott Laboratories and its affiliates will process any personal data provided by you for the purpose of fulfilling legal obligations related to medical device vigilance, post-market surveillance, regulatory reporting, sensor shipping or replacement and related communications. For more information on how your data may be shared, your rights under applicable data protection laws, or how to contact us, please refer to our Privacy Notice.

This is a required field.

Your Sensor Kit is not impacted.

You can continue using your FreeStyle Libre products.

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